Meet David, System Administrator
Years at Partners HealthCare: 10 years
Hobby: Coaching baseball while serving as President of the Lynn Shore Little League
Q: What is your role within your business area or department at Partners HealthCare?
I am the System Administrator of the Sovera Document Imaging System for Finance / Revenue Cycle Operations. I am the de facto “Systems Guy” to the Finance Staff and the de facto “Finance Guy” to the IT Staff. I also run various projects at the direction of the senior management team.
David on the field, coaching his baseball team before a game.
Q: How do you and your team help to advance research and/or better patient care locally and/or globally?
The document imaging system holds a wealth of document knowledge. Our imaging team scans all types of documents that are later used to research payments, issues, problems, legal issues, patient correspondence, etc. You name it, we scan it. And it will be retrieved at a later date. Before the imaging solution, an employee will have had to fill out a paper request with our vendor who would have then had to retrieve the paper document, copy it and mail it back. This process could typically take a few days to a week or more. The Document Management system will retrieve this information in less than seconds.
The turnaround time of getting this information is essential for the care and services our team can provide to our patients.
Q: How does Partners HealthCare support you to achieve all of your goals?
I feel that my boss is sensitive to the notion that there’s more to an engaged, happy employee than what he or she does in the workplace. We don’t work in a vacuum so supporting the entire person is something that I think my boss thinks is important.
Q: What are your interests, hobby’s or pursuits outside of your professional life at Partners?
I am the President of the Lynn Shore Little League which serves an under-privileged area of a large city. My wife and my coaches and volunteers perform amazing work on a daily basis to keep our players engaged in after school and summer sports programs and to keep them off the streets. Many of our players come from poor, single parent households and depend on our program for the structure and support they can’t find in the traditional places.
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