Quality and Patient Safety
In competitive healthcare markets where patients have an increasing array of choices, quality is the
most important differentiator for organizations striving for sustainability and national and regional leadership.
Making Quality the Competitive Edge
A recent survey of health care consumers found that when patients are shown hospital safety score grades and cost information at the same time, they will choose safer hospitals 97 percent of the time, regardless of cost.*
One of the most difficult challenges facing health care institutions is managing the systemic changes that are needed to improve quality and safety while continuing to fulfill the daily mission of providing excellent patient care.
At Partners HealthCare International (PHI), our expert staff members can help you assess your current quality and safety programs, implement new programs or prepare your hospital for international accreditation.
Quality and Safety Assessment
We perform institutional assessments to assist in preparing hospitals and academic institutions as they seek to improve quality and achieve international accreditation; or as a precursor to planning and developing new educational programs and facilities. This service includes an assessment of curricula, faculty, academic facilities and organization; as well as policies and procedures related to faculty and student enrichment and support.
Hospital Accreditation Preparation
International accreditation has become a powerful indicator of a health care organization’s commitment to high-quality care and patient safety. To prepare for accreditation, PHI engages a multidisciplinary core project team with expertise in clinical quality management and a close familiarity with the standards and
processes set by international accreditation organizations.
Quality Management and Performance Improvement
We will help you organize train-the-trainer workshops focused on areas such as patient safety, health care reporting and measurement, medical error management, medication safety, infection control and consumer and patient satisfaction.